If you are ever in the market for a re-finance, Michael O’Conner is you man. He has handled our re-finances for the past 20 years and we find him to be honest beyond reproach; professional; knowledge; timely and judicious.
Most recently Mr. O’Conner handled our Reverse Mortgage and the process was extremely complicated. He made the complicated process manageable by being the intermediary from beginning to end. He kept us up-to-date and helped us to understand each step.
Thank you Michael for helping us secure our Reverse Mortgage, as well as all the financial guidance you have given us for the past 20 years.
Sincerely, Kris & Lucille Wachtendorf
Thanks for giving the last "hurdle" in our re-fi your personal attention. As always, you have shown Karen and I the courtesy and respect that keeps us coming back to you with our business. It's really gratifying to know that this kind of integrity is alive and well in the world of customer service today. I don't know how many homes we've worked with you on over the years, but you've always made it easy for us to get everything done and been a pleasure to work with. We’ve relied on your advice a great deal and never found it lacking.
Thanks for making us happy clients - again ! We’ll continue to refer our friends and associates to you knowing they’ll be well taken care of.
Have a great Thanksgiving !
I want to stop and thank you and your crew for all of the excellent help you people have offered me in realizing a longtime dream. Getting back into homeownership has been a goal of mine since my divorce. It is comforting to me to know that at long last, the roof we'll soon be sleeping under is going to be ours.
The professionalism you and your staff has shown me is tremendously appreciated, and I personally want to apologize to you for any part I may have played in our last minute understanding. And that is how I consider it: a simple miscue. There is no doubt in my mind that you folks worked as hard as you could on my behalf and had nothing but the best outcome for me on your minds.
Thank you again for leading me through what for me was a mind maze.
You new found friend,
Sorry I never got to call you Friday night after signing the papers. We had some things planned that night and took longer than expected getting the papers signed so we were in a rush. I do want to thank you for your patience and hopefully there are no hard feelings for words said Friday morning. I am sure you understood my concern, and I was in no way attacking your character, or good faith towards us. I am sure you understand our position, as we do yours, and hope that we can both learn from this experience. I know I have learned a great deal from this, and plan to use it in the future.
I truly want you to understand the gratitude and thanks that Teisha and I have for you in making this deal right, even though none of it was directly your fault. You are a good man Mike, and I have no doubt, that you are in this business, mainly because of your dedication to your customers, and the great responsibility, you take seriously, with each and every customer. Even though you are not finished with us yet, we look forward to dealing with you in the future. Thanks again Mike, and I am sure I will hear from you in the morning. I am working from 8am to 6pm, and then off Tuesday and Wednesday for moving the house. We have our fingers crossed that we can move on Tuesday :) Have a good day.
Scott and Teisha
Just a note to thank you for all of the hard work that you guys did to make our loan go so smoothly. We know you made the extra effort to prove to us that your services are top notch. We appreciate all you have done and want you to know that it did not go unnoticed. You can be sure that I will be recommending friends and family to you because I know they will get great service.
-Bob and Marie D.
Thank you for being professional and caring in handling my new home loan. It was a pleasure working with someone like you who truly cares for his clients.
I would like to express my appreciation for your service during the purchase of our new home. We found the service you provided to us extremely professional. We feel your business style and aid in providing the appropriate information eased many situations, which could have definitely burdened us had we selected any other finance service.
Thank you for achieving the impossible. They said getting this loan set up and funded in three weeks could not be done, but you came through as always and made it happen. I have one more satisfied client thanks to your hard work and attention to the important details. Should anyone ask for the name of someone that knows what a true professional you are, and that you are there when needed seven days a week, tell them to call me.
-John F. Coldwell Banker Town & Country